Part 7 · 1 chapters · ~8 min

Unblocking a Stuck Team or Project

Diagnosing why work is stuck (unclear goals, unmade decisions, missing owners, hidden disagreement, dependency waits, too much in progress), the moves for each, running a decision meeting, and escalating without blame.

14

Why things get stuck, and what unsticks them

stuck becausesymptommove
unclear goalwork continues but nothing feels finishedwrite the goal and the done criteria; get the sponsor to confirm
an unmade decisionthe same debate in every meetingwrite the options with trade-offs, name a decider and a date
no owner"someone should…"name one owner per open item, publicly
hidden disagreementagreement in meetings, no action aftertalk one-to-one; surface the real objection
dependency waitblocked on another team for weeksmeet the other team, offer help, or find a path around; escalate with facts if needed
too much in progresseverything 80% donestop starting; finish the top two items

Escalation is a tool, not a failure: "We are blocked on X since the 3rd; it delays Y by two weeks; we need a decision between A and B by Friday" gives a leader something to act on without blaming anyone.